Free Shipping & Free Returns

Shipping

We offer Free Standard Tracked Shipping Within Australia. We are fulfilling & shipping all orders daily with no current delays! 

Australian Orders:

• Standard Delivery Time is 2-5 business days.
• Express Delivery Time is 1-3 business days. 
  

These delivery times are only estimates.

Note: Shipping times may be longer during periods of high demand.

 

Free Returns

If you would like to return your device, please contact us at contact@universalglows.com to organise a your returns label. However, please ensure you comply with the below:

• For all change of minds, please ensure the product is securely packaged, unused and in original condition.
• All our devices are backed by a 1 year manufacturer warranty. Universal Glows is happy to exchange all faulty products for a replacement, or offer a full refund.
• We do also offer a 100% money back guarantee in accordance with our policy outlined on our site.  

Should these conditions not be met, Universal Glows reserves the right to withhold a refund or exchange.